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See who deleted records in Zoho CRM

The Zoho CRM AI Assistant lists the records deleted from a module, by whom and when, including ones already deleted permanently. It only reads: it never deletes or restores anything in this request.

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Zoho CRM AI Assistant is a Chrome extension that opens beside Zoho CRM. Tell it what you want to do in plain language, and it works with your CRM for you. Try Plus free for 14 days, then stay on Free forever.

the problem

A deal is missing and nobody admits deleting it

A manager opens the pipeline and a deal is gone. Was it deleted, renamed, or never there? Who did it and when matters, both to get it back and to stop it happening again, but searching the recycle bin and asking around is slow and does not show records already emptied from it.

the solution

Ask what was deleted and by whom

Name the module and the time. For example:

Which deals were deleted this month, by whom and when? Include ones already deleted permanently.

It reads Zoho’s deletion history for the module and lists each record with its name, who deleted it, when, and whether it is still in the recycle bin or deleted permanently. It can group the list by person or by day, or look for one record by name.

This request only reads. If you then want records back, ask it to restore them: records still in the recycle bin can be restored within 60 days. Records deleted permanently cannot be brought back; the history only shows that they existed.

  • Reads the deletion history of the module you name.
  • Writes nothing.
  • Zoho keeps this history for a limited time, so very old deletions may not appear.
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pricing

Start with 14 days of Plus. Stay on Free after that.

Start free without a card. Choose a paid plan to continue to checkout, with the same CRM actions and safety controls.

Plus

For reps who use the assistant every day.

5x the Free usage

$23/ month
Try Plus

14-day free trial, then billed monthly

  • 5x the Free usage
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Pro

For heavy daily CRM work.

25x the Free usage

$94/ month
Get Pro

Billed at signup, then monthly

  • 25x the Free usage
  • 5x the usage of Plus
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Max

For the heaviest CRM workloads.

125x the Free usage

$500/ month
Get Max

Billed at signup, then monthly

  • 125x the Free usage
  • 5x the usage of Pro
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Free

Limited weekly usage, with the same supported CRM actions and approval controls. It is where your account settles after the 14-day Plus trial.

No card, and permanent

$0Start free

Need more than Max? Contact sales

use cases

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faq

Frequently Asked Questions

Will it change anything?

No. This request only reads the deletion history. It does not delete, restore or edit any record.

Can it show records deleted permanently?

Yes, while Zoho still keeps their deletion history. They appear with who deleted them and when, marked as deleted permanently. They cannot be restored.

Can it tell me who deleted one specific record?

Yes, if you give the module and the record’s name or a rough date. If several records share the name, it lists each with its deletion time.

Can it be wrong?

It shows what Zoho’s deletion history recorded. It shows who and when, not why a record was deleted. Deletions older than the history Zoho keeps are not listed.

Will it work on my Zoho CRM edition?

It needs a Zoho CRM edition and user profile with API access, and it can only do what your profile is allowed to do. Reading deletion history also needs a profile allowed to see it. This use case has not been checked edition by edition yet, so write to us if you want to check yours first.

Want to ask something?

Write to the team at hello@zsetup.com.