Plus
For reps who use the assistant every day.
5x the Free usage
$23/ month
Try Plus14-day free trial, then billed monthly
- 5x the Free usage
- All supported CRM actions
- Approval controls
- Includes the MCP connector
Restore deleted records in Zoho CRM
The Zoho CRM AI Assistant lists records deleted from a module in the last 60 days, with who deleted them and when. Once you choose, it puts the records back exactly as they were.
Zoho CRM AI Assistant is a Chrome extension that opens beside Zoho CRM. Tell it what you want to do in plain language, and it works with your CRM for you. Try Plus free for 14 days, then stay on Free forever.
the problem
A batch of leads is gone and you need them back
Someone cleaned up a list and took live records with it. You know roughly when it happened and in which module, but the recycle bin shows everything mixed together, and picking the right records out of it takes time.
the solution
Find what was deleted, choose, restore
Name the module and the time. For example:
Show leads deleted in the last two weeks, with who deleted them and when.
It reads Zoho’s deletion history for that module and lists each record still in the recycle bin with its name, who deleted it and when. You can narrow the list, for example to the records one person deleted on one day.
When you choose which to restore, it shows the list and puts those records back after you approve, up to 100 per request. A restored record returns to its module exactly as it was when it was deleted.
Records deleted more than 60 days ago cannot be restored. Zoho removes them from the recycle bin for good, and nothing, including the assistant, can bring them back.
- Reads the deletion history and recycle bin for the module you name.
- Restores only the records you approve.
- After 60 days a deleted record is gone; restoring it fails and the assistant says so.
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pricing
Start with 14 days of Plus. Stay on Free after that.
Start free without a card. Choose a paid plan to continue to checkout, with the same CRM actions and safety controls.
Pro
For heavy daily CRM work.
25x the Free usage
$94/ month
Get ProBilled at signup, then monthly
- 25x the Free usage
- 5x the usage of Plus
- All supported CRM actions
- Approval controls
- Includes the MCP connector
Max
For the heaviest CRM workloads.
125x the Free usage
$500/ month
Get MaxBilled at signup, then monthly
- 125x the Free usage
- 5x the usage of Pro
- All supported CRM actions
- Approval controls
- Includes the MCP connector
Free
Limited weekly usage, with the same supported CRM actions and approval controls. It is where your account settles after the 14-day Plus trial.
No card, and permanent
By hand
Without the assistantNot ready to install? Here is how to do the same thing in Zoho CRM yourself, step by step.
Need more than Max? Contact sales
use cases
Explore use cases
Delete test records in Zoho CRM
“Find leads with an email at test.example or the tag Test. Show me the exact list. After I confirm, delete them.”
- Current use case
Restore deleted records in Zoho CRM
“Show leads deleted in the last two weeks, with who deleted them and when. After I choose, restore the ones I pick.”
See who deleted records in Zoho CRM
“Which deals were deleted this month, by whom and when? Include ones already deleted permanently.”
without the assistant
How to do it by hand in Zoho CRM
You can do this in Zoho CRM yourself. Here are the steps.
- Open the Zoho CRM Recycle Bin.
- Filter by module and find the records by name, deleted by and deleted time.
- Select the records you want and restore them.
It gets slow when the recycle bin holds many records from several people and you need to pick out one batch.
faq
Frequently Asked Questions
Will it change my records?
It restores only the records you approve, and nothing else. Records still in your modules are not touched.
Can it recover records deleted more than 60 days ago?
No. After 60 days Zoho removes deleted records for good, and no tool can restore them. The assistant can still show who deleted them and when, while Zoho keeps that history.
Do restored records come back with their data?
Yes. A restored record returns to its module as it was when it was deleted.
Can it be wrong?
It works from Zoho’s deletion history. If you ask for “last week” and the records were deleted earlier, they are not in the list; widen the dates. A record that cannot be restored, for example because its 60 days have passed, is reported by name.
Will it work on my Zoho CRM edition?
It needs a Zoho CRM edition and user profile with API access, and it can only do what your profile is allowed to do. Reading deletion history also needs a profile allowed to see it. This use case has not been checked edition by edition yet, so write to us if you want to check yours first.
Want to ask something?
Write to the team at hello@zsetup.com.