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Profiles, roles and record access in Zoho CRM

Set up a profile with fewer rights and find out who can see a module's records. The Zoho CRM AI Assistant reads profiles, roles and sharing settings, and changes a profile only after a final confirmation.

Zoho CRM AI Assistant is a Chrome extension that opens beside Zoho CRM. Tell it what you want to do in plain language, and it works with your CRM for you. Try Plus free for 14 days, then stay on Free forever.

the problem

Nobody is sure who can do what

An intern starts next week and should not delete or export anything. A manager asks why a rep can see another team's deals. The answers sit across profiles, the role hierarchy, sharing defaults and sharing rules, and checking them one screen at a time is easy to get wrong.

the solution

Ask about access, confirm every security change

The Zoho CRM AI Assistant opens in a side panel next to Zoho CRM. You ask in plain words. It reads profiles and their rights, roles and who reports to whom, the organization's sharing defaults and sharing rules, and explains what it found.

Changes to profiles and other security settings always ask for a final confirmation, in every permission mode, including Full access.

  • Clones a profile and turns rights such as delete or export off on the copy.
  • Explains who can see a module's records, from roles, sharing defaults and sharing rules.
  • Does not assign users to a profile or role. Do that in Zoho CRM Setup.

pricing

Start with 14 days of Plus. Stay on Free after that.

Start free without a card. Choose a paid plan to continue to checkout, with the same CRM actions and safety controls.

Plus

For reps who use the assistant every day.

5x the Free usage

$23/ month
Try Plus

14-day free trial, then billed monthly

  • 5x the Free usage
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Pro

For heavy daily CRM work.

25x the Free usage

$94/ month
Get Pro

Billed at signup, then monthly

  • 25x the Free usage
  • 5x the usage of Plus
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Max

For the heaviest CRM workloads.

125x the Free usage

$500/ month
Get Max

Billed at signup, then monthly

  • 125x the Free usage
  • 5x the usage of Pro
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Free

Limited weekly usage, with the same supported CRM actions and approval controls. It is where your account settles after the 14-day Plus trial.

No card, and permanent

Need more than Max? Contact sales

faq

Frequently Asked Questions

What is the Zoho CRM AI Assistant?

A Chrome extension that opens an AI assistant in a side panel next to Zoho CRM. You describe what you want in plain words, it reads your CRM configuration and shows you the result, and it changes security settings only after a final confirmation.

Will it change anyone's access without asking?

No. Every change to a profile, role, group or sharing rule asks for a final confirmation, even in Full access. Questions about who can see what only read.

Can it change the built-in profiles?

No. It changes only custom profiles and refuses Zoho's system profiles. To restrict a built-in profile such as Standard, it clones it first and changes the copy.

Who is affected when a profile changes?

Every user assigned to that profile. The confirmation names the profile, so check who uses it before you confirm.

Will it work on my Zoho CRM edition?

It needs a Zoho CRM edition and user profile with API access, and it can only do what your profile is allowed to do. Reading and changing security settings needs an administrator profile. These use cases have not been checked edition by edition yet, so write to us if you want to check yours first.

Want to ask something?

Write to the team at hello@zsetup.com.