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Custom fields, layout rules and validation in Zoho CRM

Add custom fields, make a field show up or become mandatory when a stage is chosen, and stop records being saved with invalid values. The Zoho CRM AI Assistant shows each change and makes it once you approve.

Zoho CRM AI Assistant is a Chrome extension that opens beside Zoho CRM. Tell it what you want to do in plain language, and it works with your CRM for you. Try Plus free for 14 days, then stay on Free forever.

the problem

The form no longer matches how the team works

Sales wants a field for the competitor, managers want a loss reason on every lost deal, and finance wants no deal saved with an impossible amount. Each change is small, but each one means finding the right layout, section and rule screen in Setup.

the solution

Describe the field or rule, approve the change

The Zoho CRM AI Assistant opens in a side panel next to Zoho CRM. You describe the change in plain words. It reads the module's fields and the layout first, then shows exactly what it will create: field types, the section a field goes into, the condition and the alert. Nothing changes until you approve.

  • Creates up to five custom fields at a time and places them on a layout section.
  • Creates layout rules that show fields or sections, or make fields mandatory.
  • Creates validation rules that refuse a save and show your alert.
  • Does not change a field's type, and does not create or delete layouts.

pricing

Start with 14 days of Plus. Stay on Free after that.

Start free without a card. Choose a paid plan to continue to checkout, with the same CRM actions and safety controls.

Plus

For reps who use the assistant every day.

5x the Free usage

$23/ month
Try Plus

14-day free trial, then billed monthly

  • 5x the Free usage
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Pro

For heavy daily CRM work.

25x the Free usage

$94/ month
Get Pro

Billed at signup, then monthly

  • 25x the Free usage
  • 5x the usage of Plus
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Max

For the heaviest CRM workloads.

125x the Free usage

$500/ month
Get Max

Billed at signup, then monthly

  • 125x the Free usage
  • 5x the usage of Pro
  • All supported CRM actions
  • Approval controls
  • Includes the MCP connector

Free

Limited weekly usage, with the same supported CRM actions and approval controls. It is where your account settles after the 14-day Plus trial.

No card, and permanent

Need more than Max? Contact sales

faq

Frequently Asked Questions

What is the Zoho CRM AI Assistant?

A Chrome extension that opens an AI assistant in a side panel next to Zoho CRM. You describe what you want in plain words, it reads your CRM configuration and shows you the change, and it changes it only after you approve in the default mode.

Will it change the data in my records?

No. Fields, layout rules and validation rules change the form and what can be saved. Existing values stay as they are; a new field starts empty on existing records.

Who is affected by these changes?

Everyone who uses that module's layout. A new mandatory field or validation rule applies to every user saving those records on that layout.

Can it delete a field?

It can, but deleting a field destroys its values in every record and cannot be undone. That always asks for a final confirmation, in every mode.

Will it work on my Zoho CRM edition?

It needs a Zoho CRM edition and user profile with API access, and it can only do what your profile is allowed to do. The number of custom fields and rules you can have depends on your edition. These use cases have not been checked edition by edition yet, so write to us if you want to check yours first.

Want to ask something?

Write to the team at hello@zsetup.com.